What we receive
Your name, email or phone number, and message. Providing them is voluntary; the form cannot send an enquiry without them. A few sentences are enough — please do not send identification numbers, passwords or documents containing personal data.
Why we use it
To reply, understand your needs and prepare a proposal. An enquiry does not subscribe you to advertising.
Who receives it and for how long
Your enquiry goes directly to our business inbox through SuperHosting.bg, which hosts the website and our email. The website does not keep a separate message archive. The team uses the correspondence to handle your enquiry and follow-up. Retention depends on the enquiry, the subsequent relationship, applicable legal obligations and the need to establish or defend legal claims.
Your rights
Where applicable, you can request access, correction, erasure, restriction or portability, and object to processing based on legitimate interests. Email office@traksconsult.com. We respond within one month or notify you of a permitted extension. You can also complain to Bulgaria’s data protection authority ↗.
Legal basis and technical details
Our bases are steps before a contract with you (Article 6(1)(b) GDPR) and legitimate interests in business correspondence and website security (Article 6(1)(f)). We do not profile visitors or make solely automated decisions with significant effects.
SuperHosting.bg hosts this website and our business email. The hosting provider may process IP addresses, request times, requested pages and browser details to operate and protect their services. Technical records are retained according to security, troubleshooting and legal needs. The form uses temporary technical identifiers and timestamps to limit abuse, without storing the message content.
The website has no added advertising cookies or visitor analytics. Providers may use technical cookies and abuse-prevention checks. Policies: SuperHosting.bg ↗.